Basic Website Maintenance Plan
$99.00
Keep your website running smoothly with dependable monthly care. The Basic Maintenance Plan provides essential checkups, basic security monitoring, performance monitoring, and error detection to ensure your site stays safe, functional, and fast.
Preventing issues before they happen — giving you peace of mind knowing your website is being professionally maintained.
💼 Basic Maintenance
Perfect for small websites needing routine care, security, and peace of mind.
Plan Includes:
🖥️ Website Checkups & Monitoring
🛡️ Basic Security Protection
⚠️ Critical Error Monitoring
🔄 WordPress Core Updates
🧩 Plugin & Addon Updates
🎨 Theme Updates
🔗 Broken Link Monitoring
⚡ Performance Monitoring
📨 Form Monitoring & Error Detection
🌐 Domain & SSL Monitoring
💾 Backup Management
📅 Renewal Tracking
📡 Uptime & Outage Monitoring
⏱️ 24-Hour Response Time
Maintenance services focus on monitoring, updates, and operational stability. Major development work, redesigns, or large feature changes may require a separate project estimate.
(Additional support billed at $120/hour in 15-minute increments.)
🖥️ Website Checkups & Monitoring
🛡️ Basic Security Protection
⚠️ Critical Error Monitoring
🔄 WordPress Core Updates
🧩 Plugin & Addon Updates
🎨 Theme Updates
🔗 Broken Link Monitoring
⚡ Performance Monitoring
📨 Form Monitoring & Error Detection
🌐 Domain & SSL Monitoring
💾 Backup Management
📅 Renewal Tracking
📡 Uptime & Outage Monitoring
⏱️ 24-Hour Response Time
✅ Everything in Basic Plan +
🔐 Advanced Security Protection
🚫 Advanced SPAM Protection
🦠 Regular Malware Scanning
🌐 Domain & Hosting Support
🧪 Priority Troubleshooting Support
📱 Mobile + Tablet Checkups
🛒 Basic Cart / Checkout Testing
💻 Minor Coding & Script Support
⚙️ Basic Install / Integration Support
🌍 Domain Health Monitoring
🧹 Database Cleaning
⏱️ Background Task Optimization
📨 Basic Form Support
🚀 Basic Performance Improvements
🧱 Basic Server Error Troubleshooting
📋 Account & Renewal Management
🚨 Priority Outage Assistance
🚀 Need more than basic protection? Upgrade to Advanced!
Advanced Maintenance Plan Features Include: (Not available in Basic Plan)
Advanced Maintenance Plans are designed to provide proactive website maintenance, monitoring, troubleshooting assistance, and technical support coverage for routine website-related issues. Services are intended for moderate maintenance and support-related tasks only. Complex development, extensive troubleshooting, custom programming, advanced integrations, server migrations, large-scale repairs, third-party conflicts, and emergency recovery situations may require separate billing. Response times and availability may vary depending on workload, issue severity, business hours, and third-party service providers.
| 🔐 Advanced Security Protection | Enhanced security configurations and proactive protection measures designed to help reduce vulnerabilities, malicious traffic, and security-related risks. |
| 🚫 Advanced SPAM Protection | Enhanced filtering and protection designed to reduce spam submissions, unwanted bots, and suspicious traffic. |
| 🦠 Regular Malware Scanning | Routine malware scanning to help detect potential threats, suspicious files, and security concerns. |
| 🌐 Domain & Hosting Support | Assistance with common hosting, DNS, SSL, and domain-related issues and configurations. |
| 🧪 Priority Troubleshooting Support | Priority assistance with troubleshooting common website-related issues, conflicts, and technical concerns. |
| 📱 Mobile & Tablet Checkups | Routine checks to help ensure your website displays and functions properly across mobile and tablet devices. |
| 🛒 Basic Cart / Checkout Testing | Routine testing of basic cart and checkout functionality to help identify common ecommerce-related issues. |
| 💻 Minor Coding & Script Support | Basic assistance with minor code-related issues, script conflicts, and compatibility-related concerns. |
| ⚙️ Basic Install / Integration Support | Basic assistance with common plugin installations, setup tasks, and standard third-party integrations. |
| 🌍 Domain Health Monitoring | Monitoring of domain-related health issues including DNS, SSL, expiration, and accessibility concerns. |
| 🧹 Database Cleaning | Routine database cleanup designed to help remove unnecessary data and maintain overall website efficiency. |
| ⏱️ Background Task Optimization | Optimization of WordPress background tasks and scheduled processes to help improve stability and efficiency. |
| 📨 Basic Form Support | Basic assistance with website forms, submission monitoring, and common form-related issues. |
| 🚀 Basic Performance Improvements | Basic performance-related improvements and maintenance designed to help support overall website efficiency. |
| 🧱 Basic Server Error Troubleshooting | Basic assistance with identifying and troubleshooting common server-related website errors. |
| 📋 Account & Renewal Management | Assistance with managing website-related accounts, subscriptions, licensing renewals, and renewal reminders. |
| 🚨 Priority Outage Assistance | Priority assistance during website outages and critical website accessibility issues. |
🔁 Subscription-Based Plans
📅 Monthly service plans operate as subscription-based retainers that reserve ongoing support availability, monitoring, and priority access to services throughout the billing period.
⏳ Please note that these plans are not pay-as-you-go hourly services. Included support time resets each month and unused time does not roll over to future billing periods.
💼 Additional support: $120/hour billed in 15-minute increments.
✅ List of Key Benefits – Basic Website Maintenance Plan
🛡️ Essential Security Protection
Basic security monitoring combined with individually managed WordPress updates helps protect your website from common vulnerabilities and threats — keeping your site stable and secure.
🔄 WordPress Core Updates
Individually managed WordPress core updates ensure your website stays secure, up-to-date, and compatible with the latest platform improvements.
🧩 Plugin Updates Management
Each plugin is individually reviewed and updated to maintain functionality, reduce conflicts, and ensure all features continue working properly.
🎨 Theme Updates Management
Theme updates are carefully managed to preserve your site’s design, layout, and compatibility while preventing visual or structural issues.
⚠️ Proactive Error Detection
Critical error monitoring, broken link checks, and form monitoring help identify issues early — preventing disruptions, errors, and lost inquiries.
⚡ Performance Monitoring
Continuous performance tracking helps detect slowdowns or inefficiencies, supporting a fast and responsive website experience across all devices.
💾 Reliable Backup Management
Regular backups ensure your website data is securely stored and can be restored when needed — minimizing downtime and data loss risks.
🌐 Domain & SSL Oversight
Monitoring your domain and SSL status helps prevent unexpected expirations — avoiding downtime, browser warnings, and potential business disruption.
📡 Uptime & Outage Monitoring
Real-time uptime monitoring ensures your website stays accessible, with alerts triggered when outages occur.
📅 Renewal Tracking & Alerts
Basic renewal monitoring helps you stay on top of important services and subscriptions tied to your website.
🖥️ Routine Website Checkups
Ongoing website checkups and monitoring provide a general health overview to ensure everything is functioning as expected.
🕒 24-Hour Response Time
Support requests are acknowledged within 24 hours — ensuring timely attention when issues arise.
Maintenance Scope
🛠️ This package includes up to 30min of website maintenance per month.
💼 Additional development support: $120/hour billed in 15-minute increments.
💳 Payment & Terms
🧾 Payment Policy:
Monthly Website Maintenance plans operate as a service retainer. Payment secures a reserved position within the maintenance schedule and ensures dedicated availability for ongoing website monitoring, updates, backups, and technical oversight.
Retainer invoices may be issued in advance of the renewal date to maintain predictable service availability and budgeting. A detailed receipt will be provided once services are complete for the month.
💼 Accepted Payment Method:
Payment can be made via INTERAC Email Money Transfer to: 📧 spennyforhire@gmail.com
📅 Monthly Service Cycle:
Website Maintenance plans renew on a monthly service cycle to ensure reliable monitoring, updates, and protection of your website infrastructure.
Your monthly retainer secures ongoing maintenance oversight as well as reserved availability for support tasks related to your website.
📌 Retainer & Service Availability:
Monthly service plans operate as a subscription-based retainer. The monthly fee secures reserved availability, ongoing oversight, and priority access to professional support services throughout the billing period.
Because time and scheduling capacity are reserved in advance, the monthly fee remains payable regardless of the amount of support requested or utilized during the month. Included support time provides the opportunity to request assistance as needed, however unused time does not accumulate or roll over to future billing periods.
The monthly retainer primarily secures service availability, system oversight, and priority access to support. Included hours are used to complete requested tasks, troubleshooting, coordination, and operational assistance related to your selected service plan.
Monthly service plans are structured as subscription retainers and are not pay-as-you-go hourly services. Reserved capacity is maintained to ensure clients have reliable access to professional assistance when needed.
⏱️ Included Support Time:
Each plan includes a defined amount of maintenance support time as outlined in the selected plan (Basic or Advanced). Included support time resets at the start of each monthly billing period and unused time does not roll over to future months.
The monthly retainer primarily secures ongoing maintenance monitoring and oversight, while included support time is used for troubleshooting, minor adjustments, and technical assistance.
🔁 Renewal & Cancellation:
Maintenance plans renew automatically each month unless canceled with 30 days’ written notice prior to the next billing cycle. Services will continue through the remainder of the paid service period after notice is provided.
⏸️ Pausing Maintenance Services:
Website maintenance plans are designed to provide continuous monitoring and protection for your website. Pausing services may increase the risk of security vulnerabilities, outdated software, or operational issues.
If a plan is paused for longer than 60 days, the account may be fully off-boarded to maintain scheduling capacity.
When resuming after off-boarding:
- A Re-Onboarding Fee of $100 may apply.
- Due to scheduling demand, the website may be placed on a waitlist before maintenance services resume.
⚠️ Missed or Late Payments:
Failure to provide timely payment may result in a Late Payment Fee of up to 7.5% applied to the outstanding balance. Accounts with overdue balances may also experience a temporary suspension of maintenance services, including updates, backups, monitoring, and security checks. Reinstating service may require rescheduling based on availability.
⬆️ Plan Adjustments & Scheduling:
An appropriate maintenance plan is required to maintain a position within the maintenance schedule. Websites that consistently exceed the coverage of the Basic Maintenance Plan may be required to upgrade to the Advanced Maintenance Plan to ensure adequate support time and priority scheduling.
🧰 Additional Support:
Support tasks exceeding the included coverage of your plan or requests outside the scope of maintenance services are billed at $120/hour, in 15-minute increments.