Businesses can choose the level of support they need based on their overall stage of their business on the web. The size, complexity, and traffic level of any particular website will help determine which package will be required. Websites that have not been maintained for some time may require a larger package at least initially.
Customers can choose a plan based on their overall digital needs. A Free Initial Checkup will be provided to help determine which package is most likely needed.
WordPress is a Website Management System made up of thousands of files, scripts, plugins, addons, themes, security, and many other functional elements that require regular updating. Software developers are constantly making improvements and rolling out security patches for your website. If a WordPress website is left to sit unattended without receiving any of those updates, and other regularly needed maintenance, many errors and vulnerabilities can develop that can cost you sales or even website outages.
For business that are seasonal, they can choose a more aggressive plan to ensure the safety of their website during peak seasons. Can then downgrade or pause maintenance plan during slow seasons. Warning: At least Basic Maintenance is required for every WordPress website every month regardless of the season.
Leaving it to sit unmonitored has a really high probability of resulting in infection, plugin conflicts, theme conflicts, malicious takeover, bad backlinks, blacklisting, unexpected renewal fees, Google errors, and major traffic losses that businesses rely on during peak season.
Noone likes a slow site riddled with issues and errors. It will send Website Visitors & Customers fleeing all the faster. Google and other search engines will crawl your site at a much deeper level and will grade your site on both Performance and Technical SEO. Request a Free Checkup!
Any specialty web services beyond the scope of each package can be either requested separately or chosen during checkout.
Teired support services are available within each package. If a business needs higher priority response they can opt for a Premium or Advanced Plan which includes 24 hour response or Priority Response.
Any Heavier or Advanced Maintenance will require either a Premium or Advanced Maintenance Plan. The scope of the work at hand will largely determine the sort of plan a business will require.
Example: If during Basic Maintenance it is discovered that advanced database cleaning is in order and many other advanced duties, the business can opt for an upgrade to the advanced package. Will just need to pay the difference in monthly pricing.
Once a plan is purchase, that scope of work will be scheduled immediately. If a business wants to downgrade to a lower plan, they can so the following month. Customers cannot downgrade in say the middle of the month once the work has already been scheduled and is actively being performed.
To secure a position in scheduling, payment will be required on 1st of each Month.
Payment can be by Add-To-Cart, Interac Email Money Transfer, or by Credit Card via Paypal or Square. For enhanced Security, Automatic Deposit has been enabled for all Email Money Transfers. Please make payable to [email protected]
Once payment is received, the work will be scheduled immediately. No refunds are possible. Cancel any time.
Since plugin conflicts and issues can arise following the updating to later versions, we cannot be held accountable for any plugin conflicts, site outages, security issues, login issues, spam, or any other technical issues of any kind that arise during or after maintenance. Some additional servicing may be required to troubleshoot work through. Additional hourly maintenance can be requested within any given month towards deeper issues, or additional development improvements outside of this maintenance package.
Please see the full Terms & Conditions for additional information.
If cancellation is requested, active monitoring and maintenance will not be performed the following month. No refunds will be possible during an active maintenance month. Pausing maintenance instead will insure less setup time later which helps streamline and can lead to future discounts.