Account & Renewal Management
✅ Basic Account Management
🔐 Secure Password Management
💳 Purchase & Subscription Management
🔁 Renewal Monitoring + Reminders
🔔 Notification Monitoring & Handling
Email & Communication Assistance
📧 Basic Email Support
📬 Software Vendor Management
🎫 Support Ticket Handling (Up to 30 min/month)
🛠️ Basic Technical Support (Up to 30 min/month)
Organization & Administrative Support
📋 Task Management & Scheduling
🗂️ File & Digital Asset Organization
📑 Documentation & Information Tracking
🧾 Digital Records Management
🧩 Other Reasonable Digital Management
Basic Technical Support
🔎 Basic Troubleshooting Assistance
📡 Software Status Monitoring
🛎️ Notification & Alert Review
⚙️ Basic Digital System Monitoring
⏱️ Response Within 24 Hours
Digital Operations Management
🧑💼 Heavier Account Management
📊 Digital Business Systems Support
🧠 Workflow & Efficiency Optimization
🔗 Integration & Automation Improvements
⚙️ Digital Infrastructure Monitoring
Systems, Data & Cloud Management
🗃️ Database & Cloud Asset Management
📁 Email Account Administration
📂 Cloud Storage Management
🧾 Software License & Asset Tracking
🗄️ Digital Asset Inventory Management
Business Systems & Operations Support
🧠 Advanced CRM Support
📦 Inventory Management Support
🔗 Website Integration Support
🧾 Order Management Support
Advanced Technical Support
🧰 Software Troubleshooting (CRM, SaaS)
🛠️ Advanced Technical Troubleshooting
🎫 Advanced Support Ticket Management
🔍 Root Cause Issue Investigation
Project & Workflow Management
🧱 Digital Project Management Support
🤝 Vendor Coordination & Management
📋 Advanced Task Handling & Delegation
🔄 System Integration & Setup Assistance
🧩 Other Reasonable Digital Management
Business Insights & Optimization
📈 Digital Systems Monitoring
🧠 Strategic Planning Support
⚡ Efficiency & Streamlining Improvements
📊 Platform & Tool Recommendations
🚨 High Priority Response & Faster Turnaround
⚠️ Basic support helps manage tasks — Advanced actively improves your systems, operations, and business efficiency.
Advanced Digital Management Features Include: (Not available in Basic Plan)
| 🧑💼 Expanded Account & System Management | Deeper oversight and handling of accounts, platforms, and digital systems. |
| 📊 Digital Business Systems Support | Ongoing support for CRMs, SaaS platforms, ecommerce systems, and business tools. |
| 🧠 Workflow & Efficiency Optimization | Improves processes to reduce manual work and increase operational efficiency. |
| 🔗 Integration & Automation Improvements | Connects systems and automates workflows to streamline your operations. |
| ⚙️ Digital Infrastructure Monitoring | Ongoing monitoring of your entire digital ecosystem for issues and inefficiencies. |
| 🗃️ Database & Cloud Asset Management | Management of databases, cloud systems, and structured data assets. |
| 📁 Email Account Administration | Setup, management, and troubleshooting of business email systems. |
| 📂 Cloud Storage Management | Organization and optimization of cloud-based file systems. |
| 🧾 Software License & Asset Tracking | Tracks subscriptions, renewals, and software assets across your business. |
| 🗄️ Digital Asset Inventory Management | Organizes and maintains all digital assets for easy access and control. |
| 🧠 Advanced CRM Support | Configuration, troubleshooting, and optimization of CRM systems. |
| 📦 Inventory Management Support | Support for managing product inventory and stock systems. |
| 🔗 Website Integration Support | Ensures your website connects properly with your business systems. |
| 🧾 Order Management Support | Assistance with order processing systems and workflows. |
| 🧰 Advanced Technical Troubleshooting | Deeper technical problem solving across multiple systems and platforms. |
| 🎫 Advanced Support Ticket Management | Handles complex support issues with vendors and service providers. |
| 🔍 Root Cause Issue Investigation | Identifies underlying issues instead of just treating symptoms. |
| 🧱 Digital Project Management Support | Manages digital projects, timelines, and deliverables. |
| 🤝 Vendor Coordination & Management | Communicates and coordinates with third-party vendors on your behalf. |
| 📋 Advanced Task Handling & Delegation | Takes on more complex tasks and helps manage workflows across your business. |
| 🔄 System Integration & Setup Assistance | Helps implement and configure systems for better business operations. |
| 📈 Digital Systems Monitoring | Ongoing monitoring of your tools, systems, and platforms for performance. |
| 🧠 Strategic Planning Support | Guidance on improving systems, workflows, and long-term digital strategy. |
| ⚡ Efficiency & Streamlining Improvements | Reduces inefficiencies and improves how your business operates digitally. |
| 📊 Platform & Tool Recommendations | Recommends better tools and systems to improve your operations. |
| 🚨 High Priority Response | Faster response times and priority handling of important issues. |
🔁 Subscription-Based Plans
📅 Monthly service plans operate as subscription-based retainers that reserve ongoing support availability, monitoring, and priority access to services throughout the billing period.
⏳ Please note that these plans are not pay-as-you-go hourly services. Included support time resets each month and unused time does not roll over to future billing periods.
💼 Additional support: $120/hour billed in 15-minute increments.