ECOMMERCE MAINTENANCE PLANS

(Keep your online store running like a finely oiled Digital Machine)

🛒 Basic Ecommerce Maintenance Plan

💵 $149 / Month

The Basic Ecommerce Maintenance Plan focuses on the routine upkeep required to keep your online store operating smoothly and reliably. This plan helps ensure your store remains accurate, functional, and properly maintained as products, pricing, and store operations evolve.

It is ideal for stores that require regular product updates, checkout monitoring, shipping adjustments, and ongoing store maintenance tasks.

Product & Catalog Maintenance

📦 Product Listings Updates
🗂️ Product Category Management
🖼️ Product Image Updates & Replacements
📄 Product Information Updates
🔄 Product Variations Maintenance
➕ Product Add-ons Management
📑 Product Description Updates

Checkout & Order Monitoring

🛒 Checkout Functionality Testing
📧 Order Email Notification Testing
💳 Payment Gateway Monitoring
🔔 Order Processing Verification

Shipping & Tax Maintenance

🚚 Shipping Rate Updates
📦 Shipping Method Testing
📍 Conditional Shipping Rule Updates
🌐 Tax Rate Updates
🧾 Tax Configuration Adjustments

Store Operations

📦 Stock Level Updates
📦 Inventory Monitoring
🎯 Sales & Specials Management
🏷️ Promotional Pricing Updates
📉 Sale Campaign Adjustments

Store Health Monitoring

🔎 Product Display Testing
📱 Mobile Store Testing
🧭 Navigation & Product Discovery Testing
🛒 Shopping Cart Functionality Checks

Store Health Monitoring

🔍 Product Page Display Checks
🛒 Shopping Cart Functionality Checks
💳 Payment Gateway Status Checks
📧 Order Email Delivery Verification
📱 Mobile Store Display Checks

GET BASIC

💼 Advanced Ecommerce Maintenance Plan

💵 $249 / Month

The Advanced Ecommerce Maintenance Plan provides expanded maintenance support for growing online stores that require more frequent updates, monitoring, and operational adjustments.

This plan focuses on proactive store management, product catalog upkeep, operational monitoring, and continuous optimization.

Ideal for larger product catalogs, active stores with frequent promotions, or businesses that rely heavily on ecommerce sales.

Product & Catalog Management

📦 Product Listings & Bulk Updates
🗂️ Product Category Structuring
🖼️ Product Image Optimization
📄 Product Content Updates
🔄 Advanced Product Variations Management
➕ Product Add-ons & Options Management
📊 Product Catalog Organization

Checkout & Payment Monitoring

🛒 Checkout Testing & Issue Resolution
💳 Payment Gateway Monitoring & Updates
📧 Order Email Testing & Customization
🔔 Order Notification Monitoring
🧾 Order Processing Verification

Shipping & Tax Management

🚚 Shipping Rate Management
📦 Shipping Method Configuration
📍 Conditional Shipping Rules
🌐 Tax Rate Updates
📊 Regional Shipping & Tax Adjustments

Store Operations

📦 Inventory Monitoring & Adjustments
🎯 Promotion & Sale Management
🏷️ Coupon & Discount Updates
📉 Product Pricing Adjustments
📊 Store Operations Optimization

Store Performance & Monitoring

🔍 Product Display Testing
📱 Mobile Store Testing
🛒 Cart & Checkout Monitoring
🧭 Navigation Testing
⚙️ Store Workflow Improvements

Store Health Monitoring

🔍 Product Display & Catalog Monitoring
🛒 Cart & Checkout Monitoring
💳 Payment Gateway Monitoring
📧 Order Email & Notification Monitoring
📦 Order Processing Verification
📱 Mobile Store Monitoring
⚠️ Store Issue Identification & Resolution

GET ADVANCED

⚠️ Basic monitoring identifies issues — Advanced actively protects your store, orders, and revenue.

Advanced eCommerce Maintenance Features Include: (Not available in Basic Plan)

🛒 Advanced Checkout & Cart Testing Proactive testing of checkout, cart, and payment flows to prevent lost sales.
💳 Payment Gateway Monitoring Ensures Stripe, PayPal, and other gateways are working correctly and processing payments.
📦 Order & Transaction Monitoring Tracks failed, stuck, or incomplete orders to prevent revenue loss.
📧 WooCommerce Email & Notification Management Ensures order confirmations, receipts, and notifications are being sent properly.
🏷️ Product & Pricing Issue Resolution Fixes product display issues, pricing errors, and variation problems.
⚙️ WooCommerce Configuration Management Management of taxes, shipping rules, checkout settings, and store configurations.
🚚 Shipping & Tax Configuration Support Ensures accurate shipping rates, tax calculations, and regional settings.
🔌 eCommerce Integrations Integration and maintenance of payment systems, CRMs, inventory tools, and third-party services.
📊 Conversion Tracking & Analytics Tracks sales performance, conversions, and customer behavior to optimize revenue.
🚀 Store Performance Optimization Optimizes product pages, checkout speed, and overall store performance for better conversions.
🧪 Plugin & Compatibility Testing (eCommerce) Tests WooCommerce updates and plugins to prevent conflicts that could break your store.
🧠 Advanced Troubleshooting (Store Issues) Deep debugging of checkout errors, product issues, and system conflicts.
📱 Mobile Store Optimization Ensures your store performs smoothly on mobile devices where most purchases occur.
📋 Store Management Support Ongoing support for managing store settings, workflows, and operations.
🚨 Emergency Revenue Protection Priority response when your store goes down or stops accepting orders.
GET ADVANCED SUPPORT

🔁 Subscription-Based Plans

📅 Monthly service plans operate as subscription-based retainers that reserve ongoing support availability, monitoring, and priority access to services throughout the billing period.
⏳ Please note that these plans are not pay-as-you-go hourly services. Included support time resets each month and unused time does not roll over to future billing periods.
💼 Additional support: $120/hour billed in 15-minute increments.