Basic Digital Management Plan
$399.00
💼 Basic Digital Management provides ongoing support for managing the many digital tools, accounts, services, and notifications that modern businesses rely on.
This plan helps keep your digital environment organized and running smoothly without requiring you to spend valuable time dealing with subscriptions, software vendors, account & password management, or annoying technical issues.
Whether it’s managing software subscriptions, assisting with support tickets, or helping troubleshoot minor technical issues, this plan ensures your digital infrastructure remains well maintained and under control.
👥 Who This Plan Is For
Perfect for business owners who rely on multiple digital platforms but do not have the time or technical expertise to manage them all efficiently.
Ideal for companies using various services such as website platforms, email systems, CRM tools, payment platforms, or SaaS software that require ongoing oversight and organization.
This plan provides ongoing assistance managing accounts, subscriptions, vendors, and technical issues without needing to hire a full-time staff member.
Instead of dealing with multiple service providers, support tickets, and technical troubleshooting, you have a dedicated professional helping manage your digital ecosystem. Allow Spenny For Hire to be your outsourced Digital Operations Manager.
If your business relies on digital services to operate, this plan helps ensure everything remains organized, monitored, and running smoothly.
Monthly Management Workflow
🧠 Digital management tasks are performed throughout the month to help keep your online accounts, software services, and digital systems organized and functioning properly.
⚙️ Routine digital administration and issue monitoring helps prevent problems from escalating while ensuring your services remain properly configured and maintained.
💼 Additional support: $120/hour billed in 15-minute increments.
📅 30-day cancellation notice applies.
💼 Basic Digital Management – Features & Benefits
Assistance overseeing your key digital accounts to ensure they remain accessible, organized, and functioning properly.
Help organizing and maintaining secure password records to ensure safe and reliable access to your business platforms.
Monitor digital purchases, subscriptions, and service plans to help prevent unexpected charges or service interruptions.
Track upcoming renewals for important services and provide reminders to ensure nothing important expires unexpectedly.
Review and organize notifications from digital platforms to help identify warnings, system alerts, or service updates.
Provide assistance with email-related requests including account communication, basic troubleshooting, and message organization.
Assist with communication and coordination with software providers or digital service vendors when issues or questions arise.
Submit and manage support tickets with third-party platforms or service providers on your behalf when problems occur.
Assist with investigating and resolving common digital system issues, including basic troubleshooting and platform guidance.
Help coordinate digital tasks, reminders, and scheduled activities to keep your business operations organized.
Assist with organizing important files, documents, and digital assets to keep information structured and accessible.
Maintain records and documentation related to your digital systems, accounts, and operational information.
Help manage important digital records such as account details, service documentation, and operational notes.
Investigate common issues across your digital platforms and assist with resolving smaller operational problems.
Monitor the operational status of key software and services to help detect outages or disruptions early.
Review system alerts and notifications to help determine if any action or investigation may be required.
Provide general oversight of your digital ecosystem to help identify potential issues with platforms or services.
Requests and issues are reviewed and responded to within a typical response window of 24 hours.
Includes up to 2 hours of Basic Digital Management support per month.
This plan operates as a monthly service retainer, reserving dedicated availability in Spenny For Hire scheduling for your business and ensuring priority assistance when digital support is needed.
Included support time resets each month and unused time does not roll over to future months.
Additional support beyond the included time is billed at $120/hour in 15-minute increments.
30-day cancellation notice required.
Account & Renewal Management
✅ Basic Account Management
🔐 Secure Password Management
💳 Purchase & Subscription Management
🔁 Renewal Monitoring + Reminders
🔔 Notification Monitoring & Handling
Email & Communication Assistance
📧 Basic Email Support
📬 Software Vendor Management
🎫 Support Ticket Handling (Up to 30 min/month)
🛠️ Basic Technical Support (Up to 30 min/month)
Organization & Administrative Support
📋 Task Management & Scheduling
🗂️ File & Digital Asset Organization
📑 Documentation & Information Tracking
🧾 Digital Records Management
🧩 Other Reasonable Digital Management
Basic Technical Support
🔎 Basic Troubleshooting Assistance
📡 Software Status Monitoring
🛎️ Notification & Alert Review
⚙️ Basic Digital System Monitoring
⏱️ Response Within 24 Hours
🔁 Subscription-Based Plan
📅 Monthly service plans operate as subscription-based retainers that reserve ongoing support availability, monitoring, and priority access to services throughout the billing period.
⏳ These plans are not pay-as-you-go hourly services. Included support time resets each month and unused time does not roll over to future billing periods.
💼 Additional support: $120/hour billed in 15-minute increments.
Digital Operations Management
🧑💼 Heavier Account Management
📊 Digital Business Systems Support
🧠 Workflow & Efficiency Optimization
🔗 Integration & Automation Improvements
⚙️ Digital Infrastructure Monitoring
Systems, Data & Cloud Management
🗃️ Database & Cloud Asset Management
📁 Email Account Administration
📂 Cloud Storage Management
🧾 Software License & Asset Tracking
🗄️ Digital Asset Inventory Management
Business Systems & Operations Support
🧠 Advanced CRM Support
📦 Inventory Management Support
🔗 Website Integration Support
🧾 Order Management Support
Advanced Technical Support
🧰 Software Troubleshooting (CRM, SaaS)
🛠️ Advanced Technical Troubleshooting
🎫 Advanced Support Ticket Management
🔍 Root Cause Issue Investigation
Project & Workflow Management
🧱 Digital Project Management Support
🤝 Vendor Coordination & Management
📋 Advanced Task Handling & Delegation
🔄 System Integration & Setup Assistance
🧩 Other Reasonable Digital Management
Business Insights & Optimization
📈 Digital Systems Monitoring
🧠 Strategic Planning Support
⚡ Efficiency & Streamlining Improvements
📊 Platform & Tool Recommendations
🚨 High Priority Response & Faster Turnaround
🔁 Subscription-Based Plan
📅 Monthly service plans operate as subscription-based retainers that reserve ongoing support availability, monitoring, and priority access to services throughout the billing period.
⏳ These plans are not pay-as-you-go hourly services. Included support time resets each month and unused time does not roll over to future billing periods.
💼 Additional support: $120/hour billed in 15-minute increments.
💳 Payment & Terms
🧾 Payment Policy
Monthly Digital Management plans operate as a service retainer. Payment secures a reserved position within the service schedule and ensures dedicated availability for ongoing digital management, monitoring, and operational support.
Retainer invoices may be issued in advance of each billing period to maintain predictable service availability and budgeting. A detailed receipt will be provided once services are complete for the month.
💼 Accepted Payment Method
Payment can be made via INTERAC Email Money Transfer to:
📧 spennyforhire@gmail.com
📅 Monthly Service Cycle
Digital Management plans renew on a monthly service cycle to ensure reliable oversight of your digital systems, platforms, and operational infrastructure.
Your monthly retainer secures ongoing monitoring, management oversight, and availability for digital support tasks throughout the service period.
⏱️ Included Support Time
Each plan includes a defined amount of support time as outlined in the selected plan (Basic or Advanced). Included support time resets at the start of each monthly billing period and unused time does not roll over to future months.
The monthly retainer primarily secures ongoing oversight and availability, while included support time is used for direct assistance, troubleshooting, coordination, and operational support tasks.
🔁 Renewal & Cancellation
Digital Management plans renew automatically each month unless canceled with written notice.
Basic Plan: 30-day written cancellation notice required.
Advanced Plan: 60-day written cancellation notice required.
Services will continue through the remainder of the paid service period after notice is provided.
⏸️ Pausing Services
Digital Management plans are designed to provide ongoing oversight of business systems and digital infrastructure. Pausing services may increase the risk of unresolved issues, system disruptions, or operational inefficiencies.
If services are paused for longer than 60 days, the account may be fully off-boarded to maintain scheduling capacity.
When resuming after off-boarding:
- An Onboarding / Re-Onboarding Fee may apply.
- Due to scheduling demand, the account may be placed on a waitlist before services resume.
⚠️ Missed or Late Payments
Failure to provide timely payment may result in a Late Payment Fee of up to 7.5% applied to the outstanding balance. Accounts with overdue balances may also experience a temporary suspension of services, including monitoring, system oversight, and support availability. Reinstating service may require rescheduling based on availability.
🧰 Additional Support
Support tasks exceeding the included coverage of your plan or requests outside the scope of Digital Management services are billed at $120/hour, in 15-minute increments.