Basic Marketing Maintenance Plan

💳 Payment & Terms

🧾 Payment Policy:
Monthly Marketing Maintenance plans operate as a service retainer. Payment secures a reserved position within the marketing schedule and ensures dedicated availability for ongoing marketing coordination, campaign support, and promotional execution.

Retainer invoices are issued in advance of the renewal date to maintain predictable service availability and budgeting. A detailed receipt will be provided once services are complete for the month.

💼 Accepted Payment Method:
Payment can be made via INTERAC Email Money Transfer to: 📧 spennyforhire@gmail.com

📅 Monthly Service Cycle:
Marketing Maintenance plans renew on a monthly service cycle to maintain consistent marketing progress and reliable campaign oversight.

Your monthly retainer secures ongoing marketing coordination as well as reserved availability for campaign tasks, adjustments, and promotional support.

📌 Retainer & Service Availability:
Monthly service plans operate as a subscription-based retainer. The monthly fee secures reserved availability, ongoing oversight, and priority access to professional support services throughout the billing period.

Because time and scheduling capacity are reserved in advance, the monthly fee remains payable regardless of the amount of support requested or utilized during the month. Included support time provides the opportunity to request assistance as needed, however unused time does not accumulate or roll over to future billing periods.

The monthly retainer primarily secures service availability, system oversight, and priority access to support. Included hours are used to complete requested tasks, troubleshooting, coordination, and operational assistance related to your selected service plan.

Monthly service plans are structured as subscription retainers and are not pay-as-you-go hourly services. Reserved capacity is maintained to ensure clients have reliable access to professional assistance when needed.

⏱️ Included Support Time:
Each plan includes a defined amount of marketing support time as outlined in the selected plan. Included support time resets at the start of each monthly billing period and unused time does not roll over to future months.

The monthly retainer primarily secures ongoing marketing oversight and coordination, while included support time is used for campaign adjustments, creative updates, platform management, and other marketing support tasks.

🔁 Renewal & Cancellation:
Marketing Maintenance plans renew automatically each month unless canceled with 30 days’ written notice prior to the next billing cycle. Services will continue through the remainder of the paid service period after notice is provided.

⏸️ Pausing Maintenance Services:
Marketing Maintenance plans are designed to provide continuous campaign momentum and strategic consistency. Pausing services may result in reduced marketing performance, delayed outcomes, and additional planning or setup time when campaigns resume.

If services are paused for longer than 60 days, the account may be fully off-boarded to maintain scheduling capacity.

When resuming after off-boarding:

• A $100 Re-Onboarding Fee may apply.
• Due to scheduling demand, the account may be placed on a waitlist before services resume.

⚠️ Missed or Late Payments:
Failure to provide timely payment may result in a Late Payment Fee of up to 7.5% applied to the outstanding balance. Accounts with overdue balances may also experience a temporary suspension of marketing services, including campaign scheduling, creative development, platform management, and promotional execution. Reinstating services may require rescheduling based on availability.

⬆️ Plan Adjustments & Scheduling:
An appropriate plan is required to maintain a position within the marketing schedule. Accounts that consistently exceed the coverage of their current plan may be required to upgrade in order to retain priority scheduling and consistent campaign support.

🧰 Additional Support:
Services exceeding the included coverage of your plan or requests outside the scope of Marketing Maintenance services are billed at $120/hour, in 15-minute increments.