Advanced Website Maintenance Plan
$149.00
For websites that demand more than just the basics, the Advanced Maintenance Plan delivers comprehensive technical support and high-priority care. Along with everything in the Basic Plan, this tier includes advanced security hardening, coding support, integration assistance, form and database management, and proactive troubleshooting.
Whether you’re running a more complex business site, online store, or integrated platform, this plan ensures your website is optimized, protected, and advanced monitoring — with fast response times and priority emergency handling when it matters most.
🚀 Advanced Maintenance
Ideal for websites with more technical management needs.
✅ Everything in Basic Plan +
🔐 Advanced Security Protection
🚫 Advanced SPAM Protection
🦠 Regular Malware Scanning
🌐 Domain & Hosting Support
🧪 Priority Troubleshooting Support
📱 Mobile + Tablet Checkups
🛒 Basic Cart / Checkout Testing
💻 Minor Coding & Script Support
⚙️ Basic Install / Integration Support
🌍 Domain Health Monitoring
🧹 Database Cleaning
⏱️ Background Task Optimization
📨 Basic Form Support
🚀 Basic Performance Improvements
🧱 Basic Server Error Troubleshooting
📋 Account & Renewal Management
🚨 Priority Outage Assistance
Maintenance services focus on monitoring, updates, and operational stability. Major development work, redesigns, or large feature changes may require a separate plan.
(Additional support billed at $120/hour in 15-minute increments.)
🖥️ Website Checkups & Monitoring
🛡️ Basic Security Protection
⚠️ Critical Error Monitoring
🔄 WordPress Core Updates
🧩 Plugin & Addon Updates
🎨 Theme Updates
🔗 Broken Link Monitoring
⚡ Performance Monitoring
📨 Form Monitoring & Error Detection
🌐 Domain & SSL Monitoring
💾 Backup Management
📅 Renewal Tracking
📡 Uptime & Outage Monitoring
⏱️ 24-Hour Response Time
✅ Everything in Basic Plan +
🔐 Advanced Security Protection
🚫 Advanced SPAM Protection
🦠 Regular Malware Scanning
🌐 Domain & Hosting Support
🧪 Priority Troubleshooting Support
📱 Mobile + Tablet Checkups
🛒 Basic Cart / Checkout Testing
💻 Minor Coding & Script Support
⚙️ Basic Install / Integration Support
🌍 Domain Health Monitoring
🧹 Database Cleaning
⏱️ Background Task Optimization
📨 Basic Form Support
🚀 Basic Performance Improvements
🧱 Basic Server Error Troubleshooting
📋 Account & Renewal Management
🚨 Priority Outage Assistance
🚀 Need more than basic protection? Upgrade to Advanced!
Advanced Maintenance Plan Features Include: (Not available in Basic Plan)
Advanced Maintenance Plans are designed to provide proactive website maintenance, monitoring, troubleshooting assistance, and technical support coverage for routine website-related issues. Services are intended for moderate maintenance and support-related tasks only. Complex development, extensive troubleshooting, custom programming, advanced integrations, server migrations, large-scale repairs, third-party conflicts, and emergency recovery situations may require separate billing. Response times and availability may vary depending on workload, issue severity, business hours, and third-party service providers.
| 🔐 Advanced Security Protection | Enhanced security configurations and proactive protection measures designed to help reduce vulnerabilities, malicious traffic, and security-related risks. |
| 🚫 Advanced SPAM Protection | Enhanced filtering and protection designed to reduce spam submissions, unwanted bots, and suspicious traffic. |
| 🦠 Regular Malware Scanning | Routine malware scanning to help detect potential threats, suspicious files, and security concerns. |
| 🌐 Domain & Hosting Support | Assistance with common hosting, DNS, SSL, and domain-related issues and configurations. |
| 🧪 Priority Troubleshooting Support | Priority assistance with troubleshooting common website-related issues, conflicts, and technical concerns. |
| 📱 Mobile & Tablet Checkups | Routine checks to help ensure your website displays and functions properly across mobile and tablet devices. |
| 🛒 Basic Cart / Checkout Testing | Routine testing of basic cart and checkout functionality to help identify common ecommerce-related issues. |
| 💻 Minor Coding & Script Support | Basic assistance with minor code-related issues, script conflicts, and compatibility-related concerns. |
| ⚙️ Basic Install / Integration Support | Basic assistance with common plugin installations, setup tasks, and standard third-party integrations. |
| 🌍 Domain Health Monitoring | Monitoring of domain-related health issues including DNS, SSL, expiration, and accessibility concerns. |
| 🧹 Database Cleaning | Routine database cleanup designed to help remove unnecessary data and maintain overall website efficiency. |
| ⏱️ Background Task Optimization | Optimization of WordPress background tasks and scheduled processes to help improve stability and efficiency. |
| 📨 Basic Form Support | Basic assistance with website forms, submission monitoring, and common form-related issues. |
| 🚀 Basic Performance Improvements | Basic performance-related improvements and maintenance designed to help support overall website efficiency. |
| 🧱 Basic Server Error Troubleshooting | Basic assistance with identifying and troubleshooting common server-related website errors. |
| 📋 Account & Renewal Management | Assistance with managing website-related accounts, subscriptions, licensing renewals, and renewal reminders. |
| 🚨 Priority Outage Assistance | Priority assistance during website outages and critical website accessibility issues. |
🔁 Subscription-Based Plans
📅 Monthly service plans operate as subscription-based retainers that reserve ongoing support availability, monitoring, and priority access to services throughout the billing period.
⏳ Please note that these plans are not pay-as-you-go hourly services. Included support time resets each month and unused time does not roll over to future billing periods.
💼 Additional support: $120/hour billed in 15-minute increments.
✅ List of Key Features – Advanced Website Maintenance Plan
The Advanced Maintenance Plan is designed to provide proactive website maintenance, monitoring, troubleshooting assistance, and technical support coverage for routine website-related issues. Complex development, extensive troubleshooting, support ticket management, extensive domain & hosting issues, custom programming, advanced integrations, server migrations, large-scale repairs, third-party conflicts, major security issues, and emergency recovery situations may require separate billing.
🔐 Advanced Security Protection
Enhanced security protection with hardened configurations, proactive monitoring, malware scanning, and layered defenses designed to help reduce vulnerabilities and protect against evolving threats.
🧠 Priority Troubleshooting Support
Priority assistance with troubleshooting common website-related issues, plugin conflicts, technical concerns, and functionality-related problems to help keep your website operating reliably.
📱 Mobile & Tablet Checkups
Routine mobile and tablet checkups help ensure your website displays properly and functions smoothly across a wide range of devices and screen sizes.
🛒 Basic Cart / Checkout Testing
Routine testing of basic ecommerce functionality including cart and checkout processes to help identify common issues that could impact customer purchases.
⚙️ Minor Coding & Script Support
Basic assistance with minor code-related concerns, script conflicts, and compatibility-related issues designed to help maintain overall website functionality.
🌐 Domain & Hosting Support
Assistance with common hosting, DNS, SSL, and domain-related issues along with ongoing domain health monitoring to help reduce downtime and configuration-related problems.
🧹 Database Cleaning
Routine database cleaning designed to help remove unnecessary data, expired transients, orphaned records, and general backend clutter to support overall website efficiency.
⏱️ Background Task Optimization
Optimization and monitoring of WordPress background tasks and scheduled processes to help improve stability, efficiency, and behind-the-scenes website performance.
📨 Basic Form Support
Basic assistance with website forms including monitoring, troubleshooting common issues, and helping ensure submissions continue functioning properly.
🚀 Basic Performance Improvements
Basic performance-related improvements and maintenance designed to help support website responsiveness, efficiency, and general user experience.
🧱 Basic Server Error Troubleshooting
Basic assistance with identifying and troubleshooting common server-related website errors and functionality concerns.
📋 Account & Renewal Management
Assistance with managing website-related accounts, subscriptions, licensing renewals, hosting renewals, and important renewal reminders.
🚨 Priority Outage Assistance
Priority assistance during website outages and critical accessibility-related issues to help reduce disruption and restore functionality as efficiently as possible.
⚡ Priority Support Response
Includes a faster 12-hour response target for support-related inquiries during standard business operations.
Maintenance Scope
🛠️ This package includes up to 1 hour of website maintenance-related support coverage per month.
💼 Additional development, advanced troubleshooting, or project-related support: $120/hour billed in 15-minute increments.
💳 Payment & Terms
🧾 Payment Policy:
Monthly Website Maintenance plans operate as a service retainer. Payment secures a reserved position within the maintenance schedule and ensures dedicated availability for ongoing website monitoring, updates, backups, and technical oversight.
Retainer invoices may be issued in advance of the renewal date to maintain predictable service availability and budgeting. A detailed receipt will be provided once services are complete for the month.
💼 Accepted Payment Method:
Payment can be made via INTERAC Email Money Transfer to: 📧 spennyforhire@gmail.com
📅 Monthly Service Cycle:
Website Maintenance plans renew on a monthly service cycle to ensure reliable monitoring, updates, and protection of your website infrastructure.
Your monthly retainer secures ongoing maintenance oversight as well as reserved availability for support tasks related to your website.
📌 Retainer & Service Availability:
Monthly service plans operate as a subscription-based retainer. The monthly fee secures reserved availability, ongoing oversight, and priority access to professional support services throughout the billing period.
Because time and scheduling capacity are reserved in advance, the monthly fee remains payable regardless of the amount of support requested or utilized during the month. Included support time provides the opportunity to request assistance as needed, however unused time does not accumulate or roll over to future billing periods.
The monthly retainer primarily secures service availability, system oversight, and priority access to support. Included hours are used to complete requested tasks, troubleshooting, coordination, and operational assistance related to your selected service plan.
Monthly service plans are structured as subscription retainers and are not pay-as-you-go hourly services. Reserved capacity is maintained to ensure clients have reliable access to professional assistance when needed.
⏱️ Included Support Time:
Each plan includes a defined amount of maintenance support time as outlined in the selected plan (Basic or Advanced). Included support time resets at the start of each monthly billing period and unused time does not roll over to future months.
The monthly retainer primarily secures ongoing maintenance monitoring and oversight, while included support time is used for troubleshooting, minor adjustments, and technical assistance.
🔁 Renewal & Cancellation:
Maintenance plans renew automatically each month unless canceled with 30 days’ written notice prior to the next billing cycle. Services will continue through the remainder of the paid service period after notice is provided.
⏸️ Pausing Maintenance Services:
Website maintenance plans are designed to provide continuous monitoring and protection for your website. Pausing services may increase the risk of security vulnerabilities, outdated software, or operational issues.
If a plan is paused for longer than 60 days, the account may be fully off-boarded to maintain scheduling capacity.
When resuming after off-boarding:
- A Re-Onboarding Fee of $100 may apply.
- Due to scheduling demand, the website may be placed on a waitlist before maintenance services resume.
⚠️ Missed or Late Payments:
Failure to provide timely payment may result in a Late Payment Fee of up to 7.5% applied to the outstanding balance. Accounts with overdue balances may also experience a temporary suspension of maintenance services, including updates, backups, monitoring, and security checks. Reinstating service may require rescheduling based on availability.
⬆️ Plan Adjustments & Scheduling:
An appropriate maintenance plan is required to maintain a position within the maintenance schedule. Websites that consistently exceed the coverage of the Basic Maintenance Plan may be required to upgrade to the Advanced Maintenance Plan to ensure adequate support time and priority scheduling.
🧰 Additional Support:
Support tasks exceeding the included coverage of your plan or requests outside the scope of maintenance services are billed at $120/hour, in 15-minute increments.