Advanced Website Maintenance Plan
$149.00
For websites that demand more than just the basics, the Advanced Maintenance Plan delivers comprehensive technical support and high-priority care. Along with everything in the Basic Plan, this tier includes advanced security hardening, coding support, integration assistance, form and database management, and proactive troubleshooting.
Whether you’re running a more complex business site, online store, or integrated platform, this plan ensures your website is optimized, protected, and advanced monitoring โ with fast response times and priority emergency handling when it matters most.
๐ Advanced Maintenance
Ideal for websites with more technical management needs.
Plan Includes:ย
โ
Everything in Basic Plan +
๐ Advanced Security Hardening & Protection
๐ซ Advanced SPAM Protection
๐ฆ Regular Malware Scanning
๐ Domain & Hosting Management
๐งช Advanced Troubleshooting
๐ฑ Mobile + Tablet Checkups
๐ Ecommerce Testing
๐ป Coding & Script Management
โ๏ธ Installations / Integrations
๐ Domain Health Monitoring
๐งฎ Database Management & Optimization
๐งน Advanced Database Cleaning
โฑ๏ธ Background Task Optimization
๐จ Form Management
๐ Performance Management
๐งฑ Server Error Management
๐ Account & Renewal Management
๐จ Emergency Outage Response
Maintenance services focus on monitoring, updates, and operational stability. Major development work, redesigns, or large feature changes may require a separate plan.
(Additional support billed at $120/hour in 15-minute increments.)
โ List of Key Features โ Advanced Website Maintenance Plan
๐ Advanced Security & Threat Protection
Go beyond the basics with hardened security protocols, advanced malware scanning, and proactive threat detection โ helping protect your website from evolving vulnerabilities and attacks.
๐ง Expert Troubleshooting & Technical Support
Gain access to deeper technical support for resolving complex issues, including plugin conflicts, script errors, and system-level problems โ ensuring your website runs smoothly with minimal disruption.
๐ฑ Optimized Mobile & Tablet Experience
Mobile and tablet checkups ensure your site displays and functions properly across all devices โ supporting a consistent and user-friendly experience.
๐ Ecommerce Checkout & Function Testing
Routine testing of your cart, checkout flow, and key ecommerce functionality helps prevent lost sales and ensures a smooth, frustration-free buying experience.
โ๏ธ Custom Code, Scripts & Integrations
Support for coding adjustments, script management, plugin setups, and third-party integrations โ helping your website function seamlessly as your business evolves.
๐ Domain, Hosting & DNS Oversight
Full visibility and management of your domain and hosting environment, including DNS support, domain health monitoring, and issue resolution โ reducing downtime and configuration risks.
๐งฎ Database Optimization & Cleaning
Ongoing database management with advanced cleaning tools to remove orphaned data, expired transients, and unnecessary clutter โ improving efficiency and reducing backend bloat.
โฑ๏ธ Background Task Optimization
Monitoring and cleanup of automated background processes (WP-Cron) to prevent task overload, missed executions, and hidden slowdowns โ ensuring your website operates reliably behind the scenes.
๐จ Advanced Form Management
Full support for form functionality including setup, monitoring, troubleshooting, and submission reliability โ helping ensure you never miss important leads or inquiries.
๐ Performance Monitoring & Optimization
Advanced performance tracking and optimization to improve load times, resource usage, and overall responsiveness โ keeping your site fast and competitive.
๐งฑ Server Error Monitoring & Resolution
Detection and troubleshooting of server-level issues, including logs and error responses โ helping prevent crashes, downtime, and degraded performance.
๐ Account & Renewal Management
Ongoing management of licenses, subscriptions, domains, and hosting renewals โ ensuring nothing critical is missed or expires unexpectedly.
๐จ Priority Outage & Emergency Response
Rapid response to critical issues and downtime situations โ minimizing disruption and restoring your website as quickly as possible.
โก Priority Support Response
Includes a faster 12-hour response window, ensuring your requests are handled with higher priority and reduced wait times.
Maintenance Scope
๐ ๏ธ This package includes up to 1 hour of website maintenance per month.
๐ผ Additional development support: $120/hour billed in 15-minute increments.
๐ณ Payment & Terms
๐งพ Payment Policy:
Monthly Website Maintenance plans operate as a service retainer. Payment secures a reserved position within the maintenance schedule and ensures dedicated availability for ongoing website monitoring, updates, backups, and technical oversight.
Retainer invoices may be issued in advance of the renewal date to maintain predictable service availability and budgeting. A detailed receipt will be provided once services are complete for the month.
๐ผ Accepted Payment Method:
Payment can be made via INTERAC Email Money Transfer to: ๐ง spennyforhire@gmail.com
๐
Monthly Service Cycle:
Website Maintenance plans renew on a monthly service cycle to ensure reliable monitoring, updates, and protection of your website infrastructure.
Your monthly retainer secures ongoing maintenance oversight as well as reserved availability for support tasks related to your website.
๐ Retainer & Service Availability:
Monthly service plans operate as a subscription-based retainer. The monthly fee secures reserved availability, ongoing oversight, and priority access to professional support services throughout the billing period.
Because time and scheduling capacity are reserved in advance, the monthly fee remains payable regardless of the amount of support requested or utilized during the month. Included support time provides the opportunity to request assistance as needed, however unused time does not accumulate or roll over to future billing periods.
The monthly retainer primarily secures service availability, system oversight, and priority access to support. Included hours are used to complete requested tasks, troubleshooting, coordination, and operational assistance related to your selected service plan.
Monthly service plans are structured as subscription retainers and are not pay-as-you-go hourly services. Reserved capacity is maintained to ensure clients have reliable access to professional assistance when needed.
โฑ๏ธ Included Support Time:
Each plan includes a defined amount of maintenance support time as outlined in the selected plan (Basic or Advanced). Included support time resets at the start of each monthly billing period and unused time does not roll over to future months.
The monthly retainer primarily secures ongoing maintenance monitoring and oversight, while included support time is used for troubleshooting, minor adjustments, and technical assistance.
๐ Renewal & Cancellation:
Maintenance plans renew automatically each month unless canceled with 30 days’ written notice prior to the next billing cycle. Services will continue through the remainder of the paid service period after notice is provided.
โธ๏ธ Pausing Maintenance Services:
Website maintenance plans are designed to provide continuous monitoring and protection for your website. Pausing services may increase the risk of security vulnerabilities, outdated software, or operational issues.
If a plan is paused for longer than 60 days, the account may be fully off-boarded to maintain scheduling capacity.
When resuming after off-boarding:
- A Re-Onboarding Fee of $100 may apply.
- Due to scheduling demand, the website may be placed on a waitlist before maintenance services resume.
โ ๏ธ Missed or Late Payments:
Failure to provide timely payment may result in a Late Payment Fee of up to 7.5% applied to the outstanding balance. Accounts with overdue balances may also experience a temporary suspension of maintenance services, including updates, backups, monitoring, and security checks. Reinstating service may require rescheduling based on availability.
โฌ๏ธ Plan Adjustments & Scheduling:
An appropriate maintenance plan is required to maintain a position within the maintenance schedule. Websites that consistently exceed the coverage of the Basic Maintenance Plan may be required to upgrade to the Advanced Maintenance Plan to ensure adequate support time and priority scheduling.
๐งฐ Additional Support:
Support tasks exceeding the included coverage of your plan or requests outside the scope of maintenance services are billed at $120/hour, in 15-minute increments.
