Advanced Website Maintenance Plan
$149.00
For websites that demand more than just the basics, the Advanced Maintenance Plan delivers comprehensive technical support and high-priority care. Along with everything in the Basic Plan, this tier includes advanced security hardening, coding support, integration assistance, form and database management, and proactive troubleshooting.
Whether you’re running a more complex business site, online store, or integrated platform, this plan ensures your website is optimized, protected, and advanced monitoring — with fast response times and priority emergency handling when it matters most.
🚀 Advanced Maintenance
Ideal for larger websites with more technical management needs.
Plan Includes:
✅ Everything in Basic Plan +
🔐 Advanced Security Hardening
🚫 Advanced SPAM Protection
🦠 Regular Malware Scanning
🌐 Domain & Hosting Management
🧪 Advanced Troubleshooting
📱 Mobile + Tablet Checkups
🛒 Ecommerce Testing
💻 Coding & Script Management
⚙️ Installations / Integrations
🌍 Domain Health Monitoring
🧮 Database Management
📨 Form Management
🚀 Performance Management
🧱 Server Error Management
📋 Account & Renewal Management
🚨 Emergency Outage Response
Maintenance services focus on monitoring, updates, and operational stability. Major development work, redesigns, or large feature changes may require a separate project estimate.
(Additional support billed at $120/hour in 15-minute increments.)
✅ List of Key Features – Advanced Website Maintenance Plan
🔐 Advanced Security & Threat Protection
Go beyond the basics with hardened security protocols, advanced malware scans, and proactive threat detection — keeping your website and data safer from evolving cyber risks.
🧠 Expert Troubleshooting & Technical Support
Gain access to deep technical support for resolving complex issues, from plugin conflicts to script errors — ensuring your website runs smoothly with minimal disruptions.
📱 Optimized Mobile Experience
Mobile and tablet checkups ensure your site displays correctly across all devices, supporting a positive experience for your on-the-go visitors.
🛒 Ecommerce Checkout & Cart Testing
Monthly tests of your shopping cart, checkout flow, and key ecommerce functions help catch issues early — ensuring a smooth buying experience that keeps orders coming in and customers frustration-free.
⚙️ Custom Code & Integration Support
Need help with custom scripts, plugin installs, or third-party integrations? The Advanced Plan includes support for light development work, ensuring seamless platform functionality.
🌐 Domain & Hosting Oversight
Stay on top of critical assets with ongoing domain health checks, renewal tracking, DNS assistance, and hosting issue resolution — reducing downtime and domain risks.
🧩 Full Form & Database Management
From contact forms to quote requests, you’ll get expert help maintaining and troubleshooting key form functions, plus light database optimization for better performance.
🛠️ Advanced Tasks Support
Advanced support tasks like coding tweaks, spacing adjustments, or performance improvements to help keep your site running normally.
🚨 Priority Outage & Emergency Response
In the event of a serious issue or downtime, you’ll receive priority assistance to get your site back online fast — before it impacts your reputation or revenue.
📊 Performance Monitoring & Optimization
Ongoing tracking of load times, resource usage, and site speed ensures optimal performance — keeping your visitors engaged and search engines happy.
📅 Full Account & Renewal Management
Avoid service interruptions with tracking and assistance for plugin, license, domain, and hosting renewals — all managed for you, stress-free.
⚡ Faster Response Times
With a 12-hour priority response window, your support tickets move to the front of the line — so urgent requests don’t get lost in the queue.
Maintenance Scope
🛠️ This package includes up to 1 hour of website maintenance per month.
💼 Additional development support: $120/hour billed in 15-minute increments.
🖥️ Website Checkups & Monitoring
🛡️ Basic Security Protection
🚫 Basic SPAM Protection
⚠️ Critical Error Monitoring
🔄 Core, Plugin & Theme Updates
🔗 Broken Link Monitoring
⚡ Performance Monitoring
📨 Form Error Monitoring
🌐 Domain & SSL Monitoring
💾 Regular Backup Management
📅 Renewal Tracking
📡 Outage & Uptime Monitoring
⏱️ 24 Hour Response
🔁 Subscription-Based Plan
📅 Monthly service plans operate as subscription-based retainers that reserve ongoing support availability, monitoring, and priority access to services throughout the billing period.
⏳ These plans are not pay-as-you-go hourly services. Included support time resets each month and unused time does not roll over to future billing periods.
💼 Additional support: $120/hour billed in 15-minute increments.
✅ Everything in Basic Plan +
🔐 Advanced Security Hardening
🚫 Advanced SPAM Protection
🦠 Regular Malware Scanning
🌐 Domain & Hosting Management
🧪 Advanced Troubleshooting
📱 Mobile + Tablet Checkups
🛒 Ecommerce Testing
💻 Coding & Script Management
⚙️ Installations / Integrations
🌍 Domain Health Monitoring
🧮 Database Management
📨 Form Management
🚀 Performance Management
🧱 Server Error Management
📋 Account & Renewal Management
🚨 Emergency Outage Response
🔁 Subscription-Based Plan
📅 Monthly service plans operate as subscription-based retainers that reserve ongoing support availability, monitoring, and priority access to services throughout the billing period.
⏳ These plans are not pay-as-you-go hourly services. Included support time resets each month and unused time does not roll over to future billing periods.
💼 Additional support: $120/hour billed in 15-minute increments.
💳 Payment & Terms
🧾 Payment Policy:
Monthly Website Maintenance plans operate as a service retainer. Payment secures a reserved position within the maintenance schedule and ensures dedicated availability for ongoing website monitoring, updates, backups, and technical oversight.
Retainer invoices may be issued in advance of the renewal date to maintain predictable service availability and budgeting. A detailed receipt will be provided once services are complete for the month.
💼 Accepted Payment Method:
Payment can be made via INTERAC Email Money Transfer to: 📧 spennyforhire@gmail.com
📅 Monthly Service Cycle:
Website Maintenance plans renew on a monthly service cycle to ensure reliable monitoring, updates, and protection of your website infrastructure.
Your monthly retainer secures ongoing maintenance oversight as well as reserved availability for support tasks related to your website.
📌 Retainer & Service Availability:
Monthly service plans operate as a subscription-based retainer. The monthly fee secures reserved availability, ongoing oversight, and priority access to professional support services throughout the billing period.
Because time and scheduling capacity are reserved in advance, the monthly fee remains payable regardless of the amount of support requested or utilized during the month. Included support time provides the opportunity to request assistance as needed, however unused time does not accumulate or roll over to future billing periods.
The monthly retainer primarily secures service availability, system oversight, and priority access to support. Included hours are used to complete requested tasks, troubleshooting, coordination, and operational assistance related to your selected service plan.
Monthly service plans are structured as subscription retainers and are not pay-as-you-go hourly services. Reserved capacity is maintained to ensure clients have reliable access to professional assistance when needed.
⏱️ Included Support Time:
Each plan includes a defined amount of maintenance support time as outlined in the selected plan (Basic or Advanced). Included support time resets at the start of each monthly billing period and unused time does not roll over to future months.
The monthly retainer primarily secures ongoing maintenance monitoring and oversight, while included support time is used for troubleshooting, minor adjustments, and technical assistance.
🔁 Renewal & Cancellation:
Maintenance plans renew automatically each month unless canceled with 30 days’ written notice prior to the next billing cycle. Services will continue through the remainder of the paid service period after notice is provided.
⏸️ Pausing Maintenance Services:
Website maintenance plans are designed to provide continuous monitoring and protection for your website. Pausing services may increase the risk of security vulnerabilities, outdated software, or operational issues.
If a plan is paused for longer than 60 days, the account may be fully off-boarded to maintain scheduling capacity.
When resuming after off-boarding:
- A Re-Onboarding Fee of $100 may apply.
- Due to scheduling demand, the website may be placed on a waitlist before maintenance services resume.
⚠️ Missed or Late Payments:
Failure to provide timely payment may result in a Late Payment Fee of up to 7.5% applied to the outstanding balance. Accounts with overdue balances may also experience a temporary suspension of maintenance services, including updates, backups, monitoring, and security checks. Reinstating service may require rescheduling based on availability.
⬆️ Plan Adjustments & Scheduling:
An appropriate maintenance plan is required to maintain a position within the maintenance schedule. Websites that consistently exceed the coverage of the Basic Maintenance Plan may be required to upgrade to the Advanced Maintenance Plan to ensure adequate support time and priority scheduling.
🧰 Additional Support:
Support tasks exceeding the included coverage of your plan or requests outside the scope of maintenance services are billed at $120/hour, in 15-minute increments.